Plastic Surgery Turkey Group (PSTG) is a well-established medical tourism provider in Istanbul, known for offering comprehensive cosmetic surgery packages to international patients.
PSTG states that it operates within one of Turkey’s largest and most reputable hospitals, ensuring surgeries are performed in a clinical environment that adheres to international healthcare standards. The group also highlights that the facility holds JCI (Joint Commission International) certification, which is considered one of the most respected global benchmarks for medical quality and patient safety.
Which cosmetic and reconstructive procedures does the Plastic Surgery Turkey Group offer?
Plastic Surgery Turkey Group offers a wide range of cosmetic and reconstructive procedures. Commonly offered surgeries include:
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Arm Lift Surgery (Brachioplasty)
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Brazilian Butt Lift (BBL)
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Breast Augmentation Surgery
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Breast Lift
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Breast Lift with Implants
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Eye Lifting & Contouring Procedures
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Eyelid Surgery (Blepharoplasty)
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Facelift Surgery
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Liposuction (including 360° Liposuction)
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Mommy Makeover
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Rhinoplasty Surgery
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Temporal Lift Surgery
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Thigh Lift Surgery
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Tummy Tuck (Abdominoplasty)
- Hair Transplant
- Dental Treatment
Service Model
PSTG typically delivers surgery through all-inclusive packages, which may include:
- Surgical procedure performed by an affiliated specialist
- Hospital stay, pre-operative tests, and medical imaging
- Hotel accommodation for the recovery period
- Airport and clinic transfers
- On-site coordinators and translation support
- Post-operative guidance and check-ins
Many patients highlight the smooth logistical flow and the professionalism of the team managing their experience.
How These Reviews Were Compiled
This review draws on a range of independent patient feedback:
- Trustpilot reviews from numerous international clients.
- Wupdoc, which collects patient-reported experiences for clinics.
- Other feedback sources and review aggregators.
We do not partner with PSTG or any clinic—our analysis is fully objective, based solely on publicly available patient reviews.
Evaluation & Star-Rating Summary
- Service Coordination & Communication – 4.5 / 5: Many patients highlight seamless logistics, including airport pickup, hotel transfers, and dedicated coordinators.
- Quality of Medical Care – 4.4 / 5: Numerous reviewers praise the skill and professionalism of the surgeons and nursing staff.
- Hospital & Accommodation – 4.3 / 5: Facilities are often described as modern and comfortable; however, there are occasional notes about waiting or room changes.
- Value for Money – 4.2 / 5: Many see the overall package as good value for what is included, but a few report unexpected additional costs.
- Aftercare & Follow-Up – 4.0 / 5: While many feel well-supported postoperatively, some express concerns about limited follow-up or coordination once they return home.
Overall Score: ~4.3 / 5
What Patients Liked
Smooth Organization & Logistics: Many reviewers report that PSTG’s coordination is excellent, from the first WhatsApp contact to transfers, hotel, hospital, and post-op care.
Friendly and Supportive Staff: Coordinators (e.g., Ilayda Oezdemir) and translators are frequently mentioned as kind, helpful, and responsive—making the experience less stressful for international patients.
Quality Surgical Outcomes: Positive results are widely reported, especially for rhinoplasty, mommy makeovers, and implant surgeries.
Comprehensive Packages: Many patients appreciate that the packages include more than just surgery—hotel stays, transfers, and even some post-operative care are often included.
What Patients Did Not Like (Based on Review Analysis Across Multiple Platforms)
While many patients report positive results and professionalism, a consistent minority of reviews across platforms mention several recurring issues:
Post-operative Care Concerns: Several patients stated that when they reported symptoms such as fever, chills, open wounds, or leaking incisions, their concerns were dismissed as “normal,” leading to delayed medical intervention. One reviewer explicitly mentioned that ignoring early infection symptoms placed them at serious health risk. (Trustpilot)
Communication & Responsiveness: A number of negative reviews referenced difficulty reaching the clinic after surgery. Some patients said messages were unanswered or met with very generic responses like “trust the surgeon,” without addressing the actual medical questions.
Lack of Information Before Surgery: Multiple reviewers described insufficient explanation about:
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implant size, type, or profile,
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whether implants were placed over or under the muscle,
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expected outcomes,
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full details in consent forms (some reportedly not fully in English).
Several patients reported that their consultation felt rushed or occurred moments before surgery rather than in advance.
Documentation Issues: Some patients said they requested copies of medical records or documentation about the procedures performed but did not receive them, or received incomplete information.
Dissatisfaction With Aesthetic Outcomes: A few reviewers described asymmetry, scarring, or results that did not match expectations. Examples include:
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uneven nipples after breast surgery,
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visible or poorly healed scars,
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belly button deformity,
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results that felt “botched” or required revision.
Surgical Scheduling & Pricing Confusion: At least one reviewer experienced a canceled consultation and felt the surgeon was unprepared on the surgery day. Another mentioned that the cost suddenly increased upon arrival due to “seasonal pricing.”
Pain Management Concerns: One patient mentioned receiving minimal pain relief post-surgery (e.g., two Voltaren tablets per day), which they felt was inadequate for the procedure performed. (Trustpilot)
Hospital Experience: A few patients described unprofessional hospital staff, delayed administration of medication, and an overall lack of attentiveness during the recovery period.
Things to Consider (Based on Consistent Issues Mentioned in Reviews)
These points are derived only from patient feedback across different review platforms and do not imply medical judgment:
1. Post-operative Support May Be Limited: Several reviews suggest that postoperative follow-up and responsiveness can be inconsistent. Patients reporting symptoms sometimes felt their concerns were not taken seriously.
2. Clarifying Details Before Surgery Is Important: Because some patients felt unprepared or insufficiently informed about implant type, technique, or expected results, it may be helpful for future patients to clarify technical details thoroughly ahead of time.
3. Request Documentation Early: A few reviewers reported difficulties obtaining medical files or specifics regarding the procedure. Patients may benefit from confirming how and when documentation will be provided.
4. Understand That Some Patients Needed Revisions: Although many patients were satisfied, a minority required corrective procedures due to asymmetry, scarring, or unsatisfactory aesthetic outcomes.
5. Consider Timing and Scheduling Logistics: Some reviewers described rushed consultations or scheduling changes. This may be something to confirm in advance.
6. Hospital Experience Varies: Hospital quality is often praised, but a few reviews mention inconsistent nursing care or delays with pain medication.
Based on our analysis of patient reviews across Trustpilot, Wupdoc, and other sources, Plastic Surgery Turkey Group appears to be a highly professional and reliable option for international patients. Their strength lies in coordination, patient support, and competitive all-inclusive packages. However, they’re not immune to common medical-tourism pitfalls: some patients report unexpected costs, logistical hiccups, and concerns about long-term follow-up.
Prospective patients should do their homework, ask pointed questions, and ensure they understand exactly what’s included before committing.
